Shipping & Returns

Shipping Policy

Delivery costs are set currently at AUD10 for orders weighing up to 3kg, AUD 15 for above 3kgs and will be calculated with your total at checkout. Free shipping for purchases above AUD 80 to mainland Australia (Except Tasmania).

Return Exchange Policy

Credits Returns

AussieTrend is committed to your satisfaction and will stand by the products we sell with the following “no fuss” returns policy: If for some reason you are not satisfied with your purchase, it may be returned to AussieTrend within 3 days from invoice date for a credit or full refund, as long as it is in perfect, re-saleable condition. AussieTrend reserves the right to reject a return if the item(s) are not in perfect, re-saleable condition. Customer will bear return postage fees.

Return Methodology

All returns must be pre-approved by AussieTrend before shipping. AussieTrend will then advise the most efficient way to return the items.

Returns – Delivery Charges

If the goods AussieTrend sent you are either faulty or not what you ordered, AussieTrend will cover the cost of returning the merchandise and send you the correct item at no additional cost. Please note that this does not apply to goods which have been delivered correctly and are not faulty.