SHIPPING & RETURNS
Delivery costs are set currently at AUD10 for orders weighing up to 1kg, AUD 20 for above 1kg to 2kgs and will be calculated with your total at checkout. Free shipping for purchases above AUD 200 is only applicable for shipping fee below AUD 30. We will contact you should the shipping fee is above AUD 30. Rest assure that we will always find the most economical way of shipping. Shipping fees stated on this website are only applicable to orders to the whole of NSW and Victoria, Perth and Darwin. For islands around mainland, we will reconfirm applicable shipping fees. Thank you for your understanding. AussieTrend does not implement any additional handling fees on top of the fees provided by the various shipping providers available if any.
Return & Exchange Policy
Credits & Returns
AussieTrend is committed to your satisfaction and will stand by the products we sell with the following “no fuss” returns policy:
If for some reason you are not satisfied with your purchase, it may be returned to AussieTrend within 14 days from invoice date for a credit or full refund, as long as it is in perfect, re-saleable condition.
AussieTrend reserves the right to reject a return if the item(s) are not in perfect, re-saleable condition.
All returns must be pre-approved by AussieTrend before shipping. AussieTrend will then advise the most efficient way to return the items.
Returns – Delivery Charges
If the goods AussieTrend sent you are either faulty or not what you ordered, AussieTrend will cover the cost of returning the merchandise and send you the correct item at no additional cost.
Please note that this does not apply to goods which have been delivered correctly and are not faulty.